Privacy Policy for

Effective Date: 13/07/2023

At Techstuff, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our online marketplace platform ("Platform"). By accessing or using our Platform, you consent to the practices described in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you register an account on our Platform, we collect personal information such as your name, email address, phone number, and billing details. We may also collect additional information you provide to us, such as your shop details and product listings.
  2. Transaction Information: When you engage in transactions on our Platform, we collect information related to the transactions, including the products/services purchased, payment details, and shipping information.
  3. Usage Information: We collect information about your interactions with our Platform, including your browsing activity, search queries, and preferences. This information helps us improve our services and personalize your experience.
  4. Device and Log Information: We automatically collect device information, such as your IP address, browser type, operating system, and referring URLs. We also collect log information, including your activities on our Platform, access times, and pages viewed.
  5. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, improve our services, and collect information about your usage patterns. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

  1. Provide and Personalize Services: We use your information to create and manage your account, process transactions, deliver products/services, and provide customer support. We may also use your information to personalize your experience on our Platform and recommend relevant products/services.
  2. Improve and Develop our Platform: We analyze the information we collect to improve our Platform, develop new features, and enhance our services. This includes analyzing usage patterns, conducting research, and troubleshooting issues.
  3. Marketing and Communications: We may use your information to send you promotional emails, newsletters, and updates about our services. You can opt-out of receiving marketing communications at any time.
  4. Legal Compliance and Protection: We may use and disclose your information to comply with applicable laws, regulations, or legal processes. We may also disclose your information to enforce our terms and policies, protect our rights and interests, or investigate and prevent fraud or other illegal activities.

Information Sharing:

  1. With other Users: When you engage in transactions on our Platform, we may share your information with other users involved in the transaction, such as buyers, sellers, or service providers, to facilitate the transaction.
  2. Service Providers: We may engage third-party service providers to perform services on our behalf, such as payment processing, shipping, data analysis, or customer support. These service providers have access to your information solely for the purpose of performing their services and are bound by confidentiality obligations.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. d. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety, as required or permitted by law.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We implement industry-standard security practices and procedures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights:

You have the right to access, update, correct, or delete your personal information. You can manage your account settings or contact us to exercise these rights. We will respond to your requests in accordance with applicable data protection laws.

Third-Party Links and Services:

Our Platform may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy:

Our Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Platform or through other communication channels. Your continued use of our Platform after the effective date of the updated Privacy Policy constitutes your consent to the updated practices.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email address]. We will respond to your inquiries as soon as possible.

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree.